Aug 23 2017
This is a first person perspective from our summer 2017 intern Tyler Fischer, a Business major from Florida State University. LOOK threw Fischer into the deep end of the social media and digital marketing pool and he didn’t flounder for a second. Here is his take on his summer in Melbourne, Florida with LOOK Marketing.
For the past 14 weeks, I’ve had the pleasure of interning with the award-winning agency, LOOK Marketing. I am incredibly grateful to have worked for such a fantastic agency and expand my knowledge of the marketing field. As a marketing student at Florida State University, it was extremely valuable to relate academic learnings to real world integrated digital marketing. Some of the tasks included; managing an Instagram account, monitoring Public Relations, developing monthly reports, and helping anywhere I could prove useful. As my time with LOOK comes to an end, below are some insights I have gained through this experience.
I Thought I Knew Social Media
Growing up with social media platforms, I considered myself fairly knowledgable of digital marketing. However, I quickly learned that I was barely scraping the surface of social media. LOOK challenged me with leading an Instagram page for a major boating industry client. I took this page on as if it were my own; I immediately began researching everything related, linked, and loosely associated to the client’s brand and lifestyle, including its history, competitors, and audience. My posting is based on my own interests and are only seen by friends. In contrast, a client’s Instagram profile requires a completely different mentality. Your audience is potential customers and owners, they are the people who are going to talk about the brand to their peers.
As I managed a big brand’s Instagram page, I was given access to extensive analytics. I was tasked to advance plan a month’s worth of content, learn what content yields the best output using analytic tools, develop monthly reports including actionable tactics, and generally grow the page and audience. It was fascinating to see followers engage with the content that I had created. With access to these tools, such as Iconosquare and Percolate, I was able to stay organized and make smart digital marketing decisions. As social media continues to be a staple for today’s fast changing digital world, I’m confident with my skills to grow and keep up with social media for clients.
The Constant Task Of Content Generation
A few weeks in to my internship with LOOK, I started to see social media differently. My mentors encouraged me to look deeper into the content of the pages I followed and to note the techniques and strategies that top companies were using. Quickly after starting to manage this social media channel, it was surprising to learn of the constant need for content. I had initially assumed that content must be flooding in from followers and photo shoots, but it’s not the case. I would spend hours scrolling through hashtags and followers’ pages in search of potential pictures and videos to use. A majority of the UGC is not usable for various reasons, but finding a good one equal to striking gold.
For our client, Wellcraft Boats, new user-generated content was minimal, as the brand was literally relaunched only three years ago, so it was vital that I find as many owners of these new model boats online and engage with them. Through this process, we started to find pages that post great photos and videos and leveraged this content. Through our engagement strategy, we saw an increase in people sharing their photos with us.
Although this was the case for a smaller page, it was insightful to see how the larger pages operate; larger clients like Sea-Doo watercraft and Evinrude Outboards, which have a huge online presence, have a lot more content at their disposal due to larger budgets and higher engagement by their fans. I also learned the more you ask, the more you receive. It became a norm for our Instagram posts to end with a phrase like, “Tag us in your photos for a chance to be featured.”
After a few weeks of posting to Instagram, I learned that the quality of content directly influences the success of a page, and part of the quality involves delivering the message to our desired audience. We could do this through strategic timing, quality, relevance, and a well-planned, strategic editorial plan. One of the best pieces of advice my mentor gave me throughout my internship was to take a step back and look at the whole picture; does the content of all these posts together tell the brand story we want to communicate? Providing value to these followers is extremely important; if there is no value, there are no followers.
Some Communicate More Than Others
I believe good communication is the key to success, and after my experience with LOOK, this statement goes far beyond success. Communication is the key to everything. Whether the communication is with clients, your audience, or your team, the more there is, the better. I had the chance to work with a ton of great companies and see how each one communicates differently. For example, some clients would communicate often with feedback, expectations, upcoming events, etc. However, some would provide much less, which wasn’t necessarily a bad thing, it just required a different approach. With less client direction and hands-on involvement, there is more freedom to post what I saw as valuable to fans. This meant there were minimal approval processes, which meant there was always a lingering uncertainty.
Getting to experience both ends of the spectrum was extremely valuable. It taught me how to handle different types of clients. Another aspect of communication I have come to appreciate is working with a small team. LOOK truly treated me as one of their own and included me in a variety of tasks that I may not have been exposed to in a bigger team. This meant I could give my opinions and ideas on projects, participate in calls with multiple clients, and have real responsibility within the agency.
After talking to my friends who had been interning at large corporate organizations, I found it was rare for them to engage with their higher-ups. I am grateful to have had the chance to work closely with the founder and his expert team; at any point during the day, I could talk with Tim, ask questions, and gain insights on anything and everything. Ultimately, being able to communicate fluidly played a huge role in my ability to get the most out of my time as an intern.
Why LOOK Marketing
Interning at LOOK Marketing was an amazing experience. I was provided with the experience needed to grow professionally and personally. Working with a smaller team allowed me to take on real responsibilities under their direct guidance. I was able to ask questions frequently, make mistakes, and learn from the experience as a whole. Every member of the LOOK team provided valuable expertise. I know I was learning from some of the best digital marketing minds on the Space Coast.
Aside from my team, LOOK as a company is a cool place to work. LOOK has neat equipment like drones and SPX water cannons at our fingertips. Awesome clients like Sea-Doo, Evinrude, Wellcraft, and many more made this an intriguing experience especially with my interest in action sports. Not to mention LOOK Marketing also shoots its own content for client use, which I participated in. One shoot involved riding a Sea-Doo through the crystal-clear water of Silver Springs while drones flew overhead for Boating Magazine. My summer highlight with LOOK was a solo mission down to the Keys to deliver a Sea-Doo unit to be used in a shoot for Sea Ray boats. The highlight was pulling a Sea-Doo up onto a 3-million-dollar yacht, which I luckily accomplished first try.
Although my time with LOOK Marketing was short, everything I have learned here will stick with me. LOOK Marketing has provided me with valuable experience and a tremendous amount of new knowledge. It’s exciting to take the next steps in my education with this added knowledge.
Feb 12 2017
February 13, 2017 – LOOK Marketing adds to the string of ADDY Best of Awards by winning 2017 Best Of Digital and Judges Choice awards extending the Melbourne, Florida-based advertising agency’s string of receiving top honors to three consecutive years. The Space Coast American Advertising Federation recognizing the best strategic creative in a wide variety of advertising mediums through the nation wide ADDY awards program. LOOK Marketing won the Space Coast Ad Federation’s Best of Show award in 2015 and 2016 and continues to add to the award count with Five Gold ADDYs and Four Silver ADDYs in 2017 for a variety of clients in a diverse list of categories.
LOOK Marketing focuses on integrated, strategic messaging through consistent and creative branding that surpasses clients’ objectives. Through the work flow process of objective defining, strategy building and flawless tactical execution LOOK is renown in the powersports and marine industries and has become one of the Space Coasts’ leading marketing agencies for a wide range of B2C and B2B businesses.
2017 Space Coast American Advertising Federation ADDY Awards won by LOOK Marketing.
BEST OF DIGITAL – BRP INC. Sea-Doo Watercraft – T-RIXX video
Judges noted this piece was a great use of leveraging a social media trend with great creative while seamlessly blending in key product features through the story telling. The video incorporated the 2016 trending T-REXX costume social media phenomenon with chase and later friendship of a caveman and a T-REXX on the new Sea-Doo TRIXX watercraft.
JUDGES CHOICE – Route 1 Motorsports – Route 1 Groundbreaking
Judges noted the objective of producing a remarkable groundbreaking event was effectively achieved from invitations to actual event production and post event leveraging via earned media and boosted social media video.
2017 GOLD ADDY – Out of Home Installation – BRP Inc. (Can-Am, Sea-Doo, Spyder) – Club BRP Orlando, International Dealer Meeting Showroom
2017 GOLD ADDY – Event – Route 1 Motorsports – Route 1 Groundbreaking
2017 GOLD ADDY – Event – Sea-Doo Watercraft – #SEADOOBEACHPARTY Press Event
2017 GOLD ADDY – Film/Video/Sound Branded Content, :60 seconds or less – Sea-Doo Watercraft – TRIXX or TREAT
2017 GOLD ADDY – Film/Video/Sound Branded Content, More than :60 seconds Sea-Doo Watercraft – T-RIXX
2017 SILVER ADDY – Logo Design, – LOOK Marketing Word Mark
2017 SILVER ADDY – Card, Invitation or Announcement – Sea-Doo Watercraft #SEADOOBEACHPARTY Press Event Invitation
2017 SILVER ADDY – Film/Video/Sound Branded Content, More than :60 seconds BRP Inc./Sea-Doo Watercraft – Racing the Sun
2017 SILVER ADDY – Internet Commercial – Sea-Doo Watercraft – #SEADOOBEACHPARTY Press Event
LOOK Marketing, LLC is a multi-faceted Creative Agency that builds strategic Marketing Communications plans for both international and national clients. Based on Florida’s Space Coast, LOOK’s integrated services extend from public relations, social media management, and video production, to experiential marketing and merchandising design for a variety of B2B and B2C brands. Clients include BRP, Sea-Doo watercraft, Ski-Doo snowmobiles, Can-Am off-road, and Can-Am Spyder, Evinrude Propulsion, BMW Motorrad US, Arnott Motorcycle Air Suspension, Red Bull North America, Rec Boat Holdings, The Burger Place, and Melbourne Central Catholic High School.
Mar 06 2016
Melbourne, Florida – LOOK Marketing won their second, “Best of Show” Addy in consecutive years in addition to five Gold and five Silver Addy awards for a diverse list of marketing projects for three global marine and motorcycle brands. The “Addy’s,” is sponsored by the Space Coast Chapter of the American Advertising Federation and is one of the largest and most prestigious national competitions recognizing creative excellence in advertising.
“LOOK is humbled to have executed work that has earned, “Best of Show” honors two years in a row from the Space Coast AAF,” said LOOK Marketing president Tim McKercher. “We are more proud of winning five Gold and five Silver Addy’s for a diverse mix of work exemplifying our drive to provide completely integrated marketing efforts.”
2016 ADDY awards includes:
BEST OF SHOW
GOLD ADDY: Internet Commercial
GOLD ADDY: Internet Commercial Campaign
GOLD ADDY: Motion Graphics, Animation or Special Effects
Client: BRP/Sea-Doo watercraft
Project: Sea-Doo, “Next Level,” The Science of Fun video series
LOOK, in collaboration with Fiction, brings ultra targeted creative that tells the Sea-Doo new model story in a manner that talks directly to the intended, performance audience. This explains the science behind the NEXT LEVEL of performance watercraft riding fun.
GOLD ADDY: Internet Commercial
Client: Rec Boat Holdings/Four Winns boats
Project: Four Winns TS 222, “Lake Hawaii”
LOOK, in collaboration with Fiction was challenged to show how the new Four Winns wake surf boat powered by new Volvo Forward Drive system can bring the surf lifestyle to land-locked watersports fans with an endless wave machine for the models launch at the Miami International Boatshow and digital world.
GOLD ADDY: Social Media, Multiple Platforms
SILVER ADDY: Integrated Advertising Campaign – Regional/National – Consumer
SILVER ADDY: Integrated Branded Campaign
Client: BRP/Sea-Doo watercraft
Project: Ultimate Sea-Doo Beach Party Sweepstakes with Devin Super Tramp
This campaign was developed and executed in partnership with Cramer-Krasselt. We asked fans to, “Show Us How You #SPARKSOMEFUN” to win the Ultimate Sea-Doo Beach Party that would be filmed by YouTube star videographer Devin Super Tramp intended to create something to talk about and promote – a share-of-voice tool for the Sea-Doo SPARK and full line of Sea-Doo models leading into the selling season. The effort must have a “hook” element for media and consumers and should be integrated across multiple mediums to maximize limited budget.
SILVER ADDY: Out-of-Home Installation
Client: BRP/Can-Am off road, Spyder and Sea-Doo watercraft
Project: Club BRP 2016 Global Dealer Meeting Showroom
LOOK in conjunction with Upstaging Inc. designed and executed a 30,000 sq/ft showroom showcasing the 2016 line of Can-Am off road, Spyder, and Sea-Doo vehicles with related accessories and soft goods in their respective brands’ positioning.
SILVER ADDY: Single Event
Client: BRP/Sea-Doo watercraft
Project: #SeaDooNEXTLEVEL Global Dealer Test Ride Experience
LOOK produced three watercraft segment trial experiences simultaneously to accommodate test rides for 1800 BRP dealers in two days to launch the 2016 Sea-Doo line in Nashville, TN.
SILVER ADDY: Sales Kit or Product Information Sheets
Client: BMW Motorrad USA
Project: BMW Motorrad In-Store Design Guide
LOOK produced developed, designed, and produced visual merchandising design guide book to guide BMW Motorrad dealers on proper visual merchandising practices in respect of set brand standards.
Thank you to BMW Motorrad USA, Rec Boat Holdings and BRP/Sea-Doo marketing team for allowing LOOK to work with leading global brands – Derek Sorenson and Jordyn Baker of BMW Motored USA, Julie Tourville, Kim Turcotte, Marc-Olivier Drouin, Hector Rodriguez of BRP, and Julie Johnson of Rec Boat Holdings. Next Level Video Talent – Henrique Rosa, Allen Walker, Christian Stiebinger, Jacques Mayrand, Kim Ross, Patrick Raffelsberger, Erminio Iantosca, and Anya Colley. Lake Hawaii Video Talent – Arlene, Rossi, and Elle Klein. The Fiction crew of Josh McWilliams, Matt Staker, and Nick Sambrato and Jordy Klein. – Social Media – Dave Racine of Cramer Krasselt and Devin Grahm (Devin Super Tramp). And of course the LOOK team – Cody Hawkins, Bianca Blottie, Christos Meimaroglou, Michele Chenard, Paulo, Pauline Gilliam and Mark Quavillon.
LOOK Marketing is a multi-faceted, award-winning marketing agency that builds strategic Marketing Communications plans for both international and national clients. Based on Florida’s Space Coast, LOOK’s agency services includes; branding, public relations, social media management, digital marketing, lead generation, web and TV advertising, and video production, to experiential marketing and visual merchandising design for a variety of B2B and B2C brands. Clients include BRP, Sea-Doo watercraft, Ski-Doo snowmobiles, Can-Am off-road, and Can-Am Spyder, Arnott Air Suspension, Red Bull North America, Rec Boat Holdings and BMW Motorrad USA. For the latest insight and expertise in branding, advertising, and dominating the digital marketing world, contact LOOK Marketing at 321.409-0519 or e-mail firstname.lastname@example.org